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Report a repair – everything you need to know

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Brighter News

Announcement Blog Community Corporate Covid-19 Engagement Engagement Panel Events Housing New homes News Repairs Support

30/09/2026

Brighter Places regulatory judgement

The Regulator of Social Housing has published it’s Brighter Places Regulatory Inspection report today (30 September 2026) Following…

Announcement / Corporate / News

04/05/2026

Changes to the allpay website and app – what you need to do if you pay your rent by allpay

  As part of improving their service, allpay is upgrading to a new platform called allpayments.  The update…

Announcement / News

School-Close-Fishponds-70-1-840x840

23/02/2026

Rent and services charges from April 2026

Like all housing associations we review rent and service charges each year in line with Government policy. We…

News

20251113BP-Luckwell-Road-17-840x840

26/11/2025

New energy efficient, social rent homes a step closer as works restart at the Old Brickworks

Works to create 67 social rent homes at the Old Brickworks development in Bedminster have fully restarted. Led…

News

Ian-Williams-Operatives-840x840

23/10/2025

Ian Williams apprenticeships offer young people the chance to learn and earn

Apprenticeships are a great way for young people to gain career experience and earn while they learn. Our…

News / Repairs

07/10/2025

Customers lead kitchen table event discussions

The first customer led kitchen table on 17 September that brought customers together to talk about issues that…

Blog / Engagement Panel

Works-start-to-create-social-rent-homes-at-Delabere-Ave-in-Oldbury-Court-840x840

30/09/2025

New social rent homes at Delabere Avenue will be properly affordable

Full construction works to provide 15 social rent homes at Delabere Avenue in Oldbury Court have now started.…

News

Illustration-of-Luckwell-Road-development-of-67-social-rent-homes-840x550

17/09/2025

Markeys announced as contractor to complete Luckwell Road social rent homes

Work to deliver 67 much-needed social rent homes at Luckwell Road in Bedminster is restarting following the appointment…

New homes / News

CROP-840x730

04/08/2025

Brighter Places tenants – share your voice at our virtual ‘kitchen table chat’ 17 September

Are you a Brighter Places tenant and feeling unheard? Frustrated with communal areas, antisocial behaviour or anything else…

News

Strategy-cover-image-CROP-2-840x840

24/07/2025

Brighter Places 2030 – our plan to improve services for customers

At Brighter Places, we are committed to providing the best service to our customers. So, with a changing…

News

Ian-Williams-Repair-49-840x840

19/06/2025

The first 60 days of our new repairs service

We appointed new repairs and gas servicing/heating contractors in late March 2025 to improve the service to customers. …

Announcement / News

Notice Board

  • 30/09/2026

    Brighter Places regulatory judgement

    The Regulator of Social Housing has published it’s Brighter Places Regulatory Inspection report today (30 September 2026) Following…

  • 24/06/2026

    Office closure extended from Thursday 25/6/26 to Friday 26/6/26

    Due to the exceptionally high temperatures and the Met Office red alert for extreme heat (today, Thursday 25/6)…

  • 04/05/2026

    Changes to the allpay website and app – what you need to do if you pay your rent by allpay

      As part of improving their service, allpay is upgrading to a new platform called allpayments.  The update…

  • 19/06/2025

    The first 60 days of our new repairs service

    We appointed new repairs and gas servicing/heating contractors in late March 2025 to improve the service to customers. …

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Contact us

By Phone

  • 0117 942 4600

By email

  • info@brighterplaces.co.uk

Phone line opening times

  • Monday 8.30am – 5.00pm
  • Tuesday 8.30am – 5.00pm
  • Wednesday 10.30am – 5.00pm
  • Thursday 8.30am – 5.00pm
  • Friday 8.30am – 4.30pm

By post

  • Eden House,
    10 Eastgate Office Park,
    Bristol
    ,
    BS5 6XX
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Gainsborough Square

Legal

Brighter Places is an exempt charitable housing association.  We are a Registered Society under the Co-Operative and Community Benefit Societies Act 2014.  No. 25495R. We are registered with the Regulator of Social Housing No. L3758.  VAT Registration No. 682622132.

 

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