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Report a repair – everything you need to know

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Brighter News

Announcement Blog Community Corporate Covid-19 Engagement Engagement Panel Events Housing New homes News Repairs Support

02/03/2022

Corporate strategy, rents, customer promises…

12 January 2022 meeting… Corporate strategy, rent setting, customer pledges, communal spaces… The next engagement panel meeting is…

Blog

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16/08/2021

Green Close litter-pick – a roaring success

Thanks to residents and members of the Brighter Places team – including our friendly Dinosaur aka Housing Officer,…

Community / Engagement / Events

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16/08/2021

Safeguarding – it’s everyone’s responsibility

We believe in and promote the right of every person to live their life free from harm and…

Community

Keep_lifeline_carer-700x350-1

21/07/2021

Stop the £20-a-week cut to Universal Credit

The £20-per-week increase to Universal Credit, introduced by the Government in April 2020, to help struggling families, is…

News

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22/06/2021

COVID-19 service update – repairs

In line with recent Government guidance for the lifting of restrictions we are able to carry out many…

Corporate / Covid-19

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20/06/2021

How to spot a loan shark

It’s estimated that 21 million people in the UK are no longer able to make ends meet, according…

Engagement

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15/06/2021

Engagement panel – residents and colleagues team up

Last year during our merger consultation we made a pledge to residents to create a ‘resident panel’ so…

Engagement

20210513-Brighter-Places-Jess-Atherton-St-Werburghs-by-@JonCraig_Photos-07778606070-6-700x350-1

18/05/2021

Brighter Places enters into pioneering pilot community contract with St Werburghs Community Centre

We’re excited to announce the launch of our pioneering initiative to provide vital support for people in the…

Community / Corporate

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18/05/2021

Bristol Noise get pruning to help a resident in need

Thanks to Bristol Noise and our Tenancy Impact Team, one Lockleaze resident has had help to maintain her…

Engagement

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18/05/2021

Get creative to improve your estate!

Our estate improvement budget is back for 2021. If you live in a block of flats, you can…

Engagement

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14/05/2021

Marshfield community-led housing scheme gets green light to build

We’re delighted to announce that planning permission has been granted to build 18 new homes in Marshfield, South…

New homes

Notice Board

  • 30/09/2026

    Brighter Places regulatory judgement

    The Regulator of Social Housing has published it’s Brighter Places Regulatory Inspection report today (30 September 2026) Following…

  • 24/06/2026

    Office closure extended from Thursday 25/6/26 to Friday 26/6/26

    Due to the exceptionally high temperatures and the Met Office red alert for extreme heat (today, Thursday 25/6)…

  • 04/05/2026

    Changes to the allpay website and app – what you need to do if you pay your rent by allpay

      As part of improving their service, allpay is upgrading to a new platform called allpayments.  The update…

  • 19/06/2025

    The first 60 days of our new repairs service

    We appointed new repairs and gas servicing/heating contractors in late March 2025 to improve the service to customers. …

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Contact us

By Phone

  • 0117 942 4600

By email

  • info@brighterplaces.co.uk

Phone line opening times

  • Monday 8.30am – 5.00pm
  • Tuesday 8.30am – 5.00pm
  • Wednesday 10.30am – 5.00pm
  • Thursday 8.30am – 5.00pm
  • Friday 8.30am – 4.30pm

By post

  • Eden House,
    10 Eastgate Office Park,
    Bristol
    ,
    BS5 6XX
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Gainsborough Square

Legal

Brighter Places is an exempt charitable housing association.  We are a Registered Society under the Co-Operative and Community Benefit Societies Act 2014.  No. 25495R. We are registered with the Regulator of Social Housing No. L3758.  VAT Registration No. 682622132.

 

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