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Report a repair – everything you need to know

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Brighter News

Announcement Blog Community Corporate Covid-19 Engagement Engagement Panel Events Housing New homes News Repairs Support

30/09/2026

Brighter Places regulatory judgement

The Regulator of Social Housing has published it’s Brighter Places Regulatory Inspection report today (30 September 2026) Following…

Announcement / Corporate / News

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24/06/2026

Office closure extended from Thursday 25/6/26 to Friday 26/6/26

Due to the exceptionally high temperatures and the Met Office red alert for extreme heat (today, Thursday 25/6)…

Announcement / News

04/05/2026

Changes to the allpay website and app – what you need to do if you pay your rent by allpay

  As part of improving their service, allpay is upgrading to a new platform called allpayments.  The update…

Announcement / News

Ian-Williams-Repair-49-840x840

19/06/2025

The first 60 days of our new repairs service

We appointed new repairs and gas servicing/heating contractors in late March 2025 to improve the service to customers. …

Announcement / News

diana-parkhouse-bo-ARcTrUqc-unsplash-840x840

20/05/2025

Complete our customer communications survey and WIN a £50 shopping voucher

Take part in our customer communications survey 2025 and you could win one of four £50 shopping vouchers!…

Announcement / Community / News

Notice Board

  • 30/09/2026

    Brighter Places regulatory judgement

    The Regulator of Social Housing has published it’s Brighter Places Regulatory Inspection report today (30 September 2026) Following…

  • 24/06/2026

    Office closure extended from Thursday 25/6/26 to Friday 26/6/26

    Due to the exceptionally high temperatures and the Met Office red alert for extreme heat (today, Thursday 25/6)…

  • 04/05/2026

    Changes to the allpay website and app – what you need to do if you pay your rent by allpay

      As part of improving their service, allpay is upgrading to a new platform called allpayments.  The update…

  • 19/06/2025

    The first 60 days of our new repairs service

    We appointed new repairs and gas servicing/heating contractors in late March 2025 to improve the service to customers. …

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Contact us

By Phone

  • 0117 942 4600

By email

  • info@brighterplaces.co.uk

Phone line opening times

  • Monday 8.30am – 5.00pm
  • Tuesday 8.30am – 5.00pm
  • Wednesday 10.30am – 5.00pm
  • Thursday 8.30am – 5.00pm
  • Friday 8.30am – 4.30pm

By post

  • Eden House,
    10 Eastgate Office Park,
    Bristol
    ,
    BS5 6XX
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Legal

Brighter Places is an exempt charitable housing association.  We are a Registered Society under the Co-Operative and Community Benefit Societies Act 2014.  No. 25495R. We are registered with the Regulator of Social Housing No. L3758.  VAT Registration No. 682622132.

 

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