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      • Moving out
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      • Gas safety checks
      • Electricity safety checks
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      • E-bikes and e-scooters fire safety
      • Safety in communal areas
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Report a repair – everything you need to know

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Brighter News

Announcement Blog Community Corporate Covid-19 Engagement Engagement Panel Events Housing New homes News Repairs Support
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24/07/2026

Affordable days out and activities for families this summer

The summer holidays are here, so we’ve put together a guide to free and low-cost activities to keep…

Community / Housing / News

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02/07/2026

Anti-social behaviour – how we can help

It’s Anti-Social Behaviour Awareness Week and we want to let customers know how we can help. We know…

Community / Housing / News / Support

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24/04/2026

Wheatfield Barns scoops top industry award

We’re really proud to share that Wheatfield Barns has won Residential Development of the Year (Fewer than 100…

Community / New homes

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24/07/2025

Low-cost summer fun for families

The long summer holidays are here.  We know this time of year can be a real challenge, especially when…

Community / Housing / News

27/06/2025

Brighter Places backs national effort to address anti-social behaviour

Brighter Places is proud to stand with organisations across the UK in support of ASB Awareness Week 2025. This…

Community / Housing / News / Support

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20/05/2025

Complete our customer communications survey and WIN a £50 shopping voucher

Take part in our customer communications survey 2025 and you could win one of four £50 shopping vouchers!…

Announcement / Community / News

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16/05/2025

Make the most of May half term – free or cheap days out & free meals for kids

If you’re looking for affordable ways to keep the kids entertained this May half term – there’s plenty of…

Community / News

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17/04/2025

Easter bank holiday weekend closing and opening dates, plus support during this time

We are closed over the Easter bank holiday weekend from 5.00pm on Thursday 17 April, until 8.30am on…

Community / News / Repairs

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18/11/2024

ASB Awareness Week 18-24 November

ASB Awareness Week is a campaign led by community safety experts Resolve, to tackle anti-social behaviour (ASB) and…

Community / Housing / News / Support

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13/08/2024

Residents’ photos brighten up summer

We’re delighted to share photos residents sent to us as part of the 2024 summer photo call. Brighter…

Community / News

07/08/2024

Demonstrations in Bristol and other areas – information and advice for residents.

You, your family and friends may be feeling concerned, unsettled and vulnerable following protests and rioting in Bristol…

Community / News

Notice Board

  • 30/09/2026

    Brighter Places regulatory judgement

    The Regulator of Social Housing has published it’s Brighter Places Regulatory Inspection report today (30 September 2026) Following…

  • 29/07/2026

    Customer notice: Office visits by appointment only

    We would like to let our customers know that our office at Eden House is temporarily closed to…

  • 24/06/2026

    Office closure extended from Thursday 25/6/26 to Friday 26/6/26

    Due to the exceptionally high temperatures and the Met Office red alert for extreme heat (today, Thursday 25/6)…

  • 04/05/2026

    Changes to the allpay website and app – what you need to do if you pay your rent by allpay

      As part of improving their service, allpay is upgrading to a new platform called allpayments.  The update…

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Contact us

By Phone

  • 0117 942 4600

By email

  • info@brighterplaces.co.uk

Phone line opening times

  • Monday 8.30am – 5.00pm
  • Tuesday 8.30am – 5.00pm
  • Wednesday 10.30am – 5.00pm
  • Thursday 8.30am – 5.00pm
  • Friday 8.30am – 4.30pm

By post

  • Eden House,
    10 Eastgate Office Park,
    Bristol
    ,
    BS5 6XX
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Legal

Brighter Places is an exempt charitable housing association.  We are a Registered Society under the Co-Operative and Community Benefit Societies Act 2014.  No. 25495R. We are registered with the Regulator of Social Housing No. L3758.  VAT Registration No. 682622132.

 

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