Clearing your rent arrears and building credit – we’re here to help

Ahead of the annual rent and service charge changes from April 2025, now is a good time to start a clean slate with your rent account.
We know that paying rent can sometimes be tough, and falling behind can be stressful. If you’re having trouble with rent, don’t worry, we’re here to help.
Clearing your arrears in full and building up credit can give you peace of mind and prevent future problems. Here are some tips on how you can clear debts and stay debt free.
- Check Your Finances: Look at your money to see how much you owe and what you can pay. If you can clear the debt in full, that’s great. Or, knowing this information will help you make a plan to catch up and clear your arrears in full.
- Prioritise Rent: Make rent a top priority in your budget. Cutting back on things you don’t need can help you save money for rent.
- Talk to Us: If you’re behind on rent, please contact us. We’re here to listen and help you find a solution. We can talk about payment plans and other ways to manage your rent. Or, if you are able to clear your arrears in full, this can help you avoid additional stress.
- Get Financial Advice: There are places that offer free help with money. They can help you make a budget, manage your debts, and give advice on how to improve your finances. Talk to us about building up credit to help you stay on top of your rent and avoid future arrears.
Remember, you’re not alone. We’re here to help you through this tough time and find a solution that works for you. You can contact us on 0117 942 4600, email info@brighterplaces.co.uk or send us a message through our customer portal, MyPlace.
It’s really easy to register for MyPlace, just follow these simple instructions and find out more.