We always try to understand our residents better so we can provide the right services for your needs.

We are now updating our records.  Please can you spare a few minutes to fill in our survey so we have the right details for you.  The information you give us is then held on your tenancy record so that we can:

• Understand your specific needs.
• Adapt our services, where we can, to support you.
• Provide better services, information, and support.
• Find out if you have a real need for financial help.

You can take the survey here or scan the QR code below from your smartphone.  The survey takes less than ten minutes to fill in.

Or, you can update your own details using MyPlace, our online tenancy portal.

If you need any help, please email our engagement team or call 0117 942 4600.

Thank you.