
How we make decisions
Effective governance is key to a successful organisation.
Governance enables the management team and the board to run Brighter Places legally, ethically, sustainably, and successfully, for the benefit of stakeholders, including shareholders, colleagues and residents, and for the good of wider society.
Find out more about how we make decisions via our board and committees below.
Our Board and committees
Learn about our Board and committees – how they began, their responsibilities and members.
- The Board
The Board is made up of people who have an interest in the work of Brighter Places. It is responsible for the overall strategic direction of the association and makes sure that it is adequately resourced and effectively managed. There are nine non-executive directors, plus one executive director, the chief executive officer, Anna Klimczak.
The Board delegates some of its functions to the sub-committees but keeps overall oversight and responsibility for Brighter Places. It also delegates day to day responsibility for Brighter Places operations to the chief executive.
The chair of the board is Harry Partington.
- Audit and Risk Committee
The role of the Audit and Risk Committee (ARC) is to provide the Board with assurance that that risks are effectively managed and that there are internal controls in place. It does this by overseeing the financial and risk management processes and the audit functions of Brighter Places.
There are six Board members on the Audit and Risk Committee, including one independent member. The interim Chair is Selina White.
- Customer Experience Committee
The Customer Experience Committee (CEC) was established in 2023. It includes three Brighter Places customers from the Engagement Panel to help shape and improve services. This ensures close links with the Engagement Panel itself.
The purpose of the committee is to ensure that Brighter Places delivers excellent services and that effective methods are in place to ensure the customer voice is heard and reflected in key decision-making. The committee includes customer involvement to help shape and improve services and makes recommendations to the Board.
As a new part of the decision-making process, the work of the committee will be kept under review, particularly in relation to the new Consumer Standards, and will be formally reviewed after 12 months.
The committee is made up of seven Board members, including the Chair of the Engagement Panel, along with two additional rotating members from the Panel. The Chair is Fiona Lester.
- People and Governance Committee
The People and Governance Committee (PGC) was previously known as the Governance Committee and was re-branded in 2023.
The committee provides assurance to the board on issues that affect people (Brighter Places colleagues,
chief executive and the board/committees) and governance. It also covers the key business areas of Health and Safety, and IT and Data.The committee remit covers items such as the levels of pay, equity and diversity, and ensures that Brighter Places is complying with regulatory standards and other key legislation.
There are currently five Board members on the PGC, including one independent member. The Chair is Sarah Talbot-Williams who is also the Senior Independent Director (Vice Chair).
- Independent Members
We currently only have one independent member which is on our People and Governance committee.
We also have the Chair of the Engagement Panel and two places for other members of the panel to attend our Customer Experience committee on rotation.
These are unpaid positions with less formal responsibilities. Members are recruited to provide knowledge and expertise in areas such as human resources, and lived experience as customers.