How we make decisions

Effective governance is key to a successful organisation.

Governance enables the management team and the board to run Brighter Places legally, ethically, sustainably, and successfully, for the benefit of stakeholders, including shareholders, colleagues and residents, and for the good of wider society.

Find out more about how we make decisions via our board and committees below.



Learn about our structure.

more info

Our board and committees

Learn about our board and committees – how they began, their responsibilities and members.

  • The Board

    The board is made up of people who have an interest in the work of Brighter Places.  It is responsible for the overall strategic direction of the association and makes sure that it is adequately resourced and effectively managed.  There are nine non-executive directors, plus one executive director, the chief executive officer, Anna Klimczak.

    The board delegates some of its functions to the sub-committees but keeps overall oversight and responsibility for Brighter Places.  It also delegates day to day responsibility for Brighter Places operations to the chief executive.

    The chair of the board is Harry Partington.

  • Audit and Risk Committee

    The role of the Audit and Risk Committee (ARC) is to provide the board with assurance that that risks are effectively managed and that there are internal controls in place.  It does this by overseeing the financial and risk management processes and the audit functions of Brighter Places.

    There are four board members on the Audit and Risk Committee.

    The chair of ARC is Mark Simmonds.

  • Customer Experience Committee

    The Customer Experience Committee (CEC) was established in 2023.  It includes three Brighter Places residents (resident committee members) who have been selected to help shape and improve Brighter Places services.

    It links closely with the engagement panel. The chair of the engagement panel is an observer at the CEC.

    The purpose of this committee is to ensure that Brighter Places provides excellent services to customers, and that methods are in place to ensure that the customer voice is heard and included in key decision making.

    It is a vital part of our commitment to ensuring that the voice of residents is at the heart of decision-making by making recommendations to the board.

    The work of this committee will be kept under review as it is a new part of the decision-making process and links closely to the new Consumer Standards.

    The chair is Fiona Lester.

  • Homes and Treasury Committee

    The Homes and Treasury Committee (HTC) was established in 2023.  It was set up to agree and monitor the development, investment programmes and treasury arrangements with the overall aim of providing
    safe and comfortable homes to all Brighter Places residents.

    This committee approves new developments (within their delegated authority) and monitors progress along with compliance with legal and other requirements.

    There are currently five members of HTC including one independent member.   The chair of the HTC is Gillian Durden.

  • People and Governance Committee

    The People and Governance Committee (PGC) was previously known as the Governance Committee and was re-branded in 2023.

    The committee provides assurance to the board on issues that affect people (Brighter Places colleagues,
    chief executive and the board/committees) and governance. It also covers the key business areas of Health and Safety, and IT and Data.

    The committee remit covers items such as the levels of pay, equity and diversity, and ensures that Brighter Places is complying with regulatory standards and other key legislation.

    There are currently five Board members on the PGC, including one independent member.  The Chair is Sarah Talbot-Williams who is also the Senior Independent Director (Vice Chair).

    We have two independent members and three resident members.  These are unpaid roles with less formal responsibilities and members are recruited to provide their knowledge and expertise in such areas as treasury, human resources and lived experience as residents.