A housing officer talks to a resident at their home

Keeping your home warm

The cost of energy to heat your home is rising.

You may feel you’re faced with a choice between putting the heating on or turning it off so you can save money for other essential costs.

We believe that everyone has the right to a warm and comfortable home. Here you’ll find information, advice and support to help you keep your home warm and manage your energy bill.

Understanding your energy usage and bill

It’s not always easy to know how you use energy, or how much you use in your home. And your energy bill may not be easy to read or understand.

  • Most energy providers will have information and guidance on their websites to help you with this.
  • Here are some examples of what you can expect to find on your own energy provider’s website, and some useful information about smart meters.

Not sure who your provider is?

Email tenancyimpact@brighterplaces.co.uk or call 0117 942 4600 option 4 - we'll help you find out!

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Financial help, support and energy saving tips

Two women sat down talking together

Finding local support and advice

If you need some help to find local support and advice on energy matters, email tenancyimpact@brighterplaces.co.uk or call 0117 942 4600 option 4