Our publications
- Brighter News – our resident magazine
- Monthly e-news – sign up below
- Corporate strategy 2022-2027
- Annual reports and Financial statements
- Policies

Brighter News past issues
Take a look at every issue of Brighter News since it launched in autumn 2021.
Brighter Places e-news
Sign up for our monthly e-news for useful updates and resident news. Or send us news, events and images from your community so we can include it in our newsletter.
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Our five-year journey TOGETHER
Corporate strategy 2022 - 2027
Annual reports and financial statements
As a landlord, we want to make sure that we are accountable to residents for how we spend their rent money and how well we perform.
*Bristol Living is a subsidiary company of Brighter Places and installs solar panels on our properties.
- Brighter Places Annual Accounts 2022-23
- Brighter Places Annual Accounts - previous
- Bristol Living* Financial Statements 2022-23
- Bristol Living* Financial statements - previous years
- United Communities Annual Report - previous years
- United Communities Financial Statements - previous years
- Solon Annual Reports - previous years
- Solon Financial Statements - previous years
Our policies
Our policies set out the work we do, the processes we follow and the way we deliver our services.
We are in the process of reviewing our policies during our first year as Brighter Places so please be aware that some policies may still refer to Solon South West Housing or United Communities. You may also be taken to another page on this website for information.
If you would like more information or a copy of any other policy, please email info@brighterplaces.co.uk or call the Customer Service Centre on 0117 942 4600.
- Anti-social behaviour policy
- Resident engagement policy
- Feedback policy
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Repairs policy
Your responsibilities
As part of our tenancy agreement with you, we will maintain the structure of your home and carry out repairs that are caused by fair wear and tear.
You will be responsible for some repairs and maintenance. Learn more about your responsibilities here.
- Clear Communal Spaces policy
- Data Protection policy
- Rent Setting policy
- Shareholder Membership policy