
Brighter News library
Read every issue of Brighter News since it launched in autumn 2021.
- Brighter News past issues
- Brighter News Autumn 2025 and Annual Report
- Brighter News Spring 2025
- Brighter News Autumn 2024 and Annual Report
- Brighter News Spring 2024
- Brighter News Autumn 2023 and Annual Report
- Brighter News Spring 2023
- Brighter News Autumn 2022 and Annual Report
- Brighter News Spring 2022
- Brighter News Autumn 2021

E-news
Monthly online newsletter with advice and support, service updates, and local community news and events.
Brighter Places e-news
Sign up for our monthly e-news for useful updates and resident news. Or send us news, events and images from your community so we can include it in our newsletter.
- Sign up for e-news
Sign up for e-news
- Share stories and images from your neighbourhood
Share your story or update us on events near you. You tell us and we’ll spread the word.
Tell us your story

Brighter Places Tenant Handbook
Tenant Handbook
Information about your tenancy and who to contact if you need support

Brighter Places 2030
Corporate strategy 2025-2030
Brighter Places 2030 - our five year strategy: what we aim to do and how we will know if we are doing well Brighter Places 2030 supporting strategies - the goals and timeline for our improvement journey
Annual reports and Financial statements
As a landlord, we want to make sure that we are accountable to residents for how we spend their rent money and how well we perform.
*Bristol Living is a subsidiary company of Brighter Places and installs solar panels on our properties.
- Brighter Places Annual Accounts 2025-26
- Bristol Living* Financial Statement 2024-25
- Brighter Places Annual Accounts - previous
- Bristol Living* Financial statements - previous years
- United Communities Annual Report - previous years
- United Communities Financial Statements - previous years
- Solon Annual Reports - previous years
- Solon Financial Statements - previous years
Our policies
Our policies set out the work we do, the processes we follow and the way we provide our services.
If you would like more information about any policy please email info@brighterplaces.co.uk or call Customer Services on 0117 942 4600.
- Anti-social and Adverse behaviour
- Customer Care and Complaints
Complaints and Compensation Policy
Adult Safeguarding Policy – currently under review
- Your rights and information
- Neighbourhoods and Communal Spaces
- Housing & Tenancy
- Repairs, Maintenance and Building Safety
- Financial Management & Corporate Operations
- Resident engagement
- Policies available on request
Some of our policies are available by request only, if you do not see the policy you need, please contact us for further information.