Who to call in an emergency

During office hours

During office hours (Mon-Thurs, 8.30am – 5.00pm, Fri 8.30am – 4.30pm), please call our customer service team on 0800 054 2180

Out of hours

To report an emergency repair – out of office hours – please call 0800 054 2180.
If you can smell gas, immediately contact Transco, the National Gas Emergency Service anytime on 0800 111 999.