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  • Who to call in an emergency

    During office hours

    During office hours (Mon-Thurs, 8.30am – 5.00pm, Fri 8.30am – 4.30pm), please call our customer service team on 0800 054 2180

    Out of hours

    To report an emergency repair – out of office hours – please call 0800 054 2180.
    If you can smell gas, immediately contact Transco, the National Gas Emergency Service anytime on 0800 111 999.