Supported Housing Worker

Following the creation of Brighter Places, we continue to thrive and grow. We understand that every role plays a key part in delivering our short- and long-term goals and we focus on recruiting and retaining talent. We believe in our values and are committed to continuously improving for the people and communities we serve.

If you are ready to embrace  a new challenge, and you would like to make a difference, have you considered working at Rackfield House in Bath?

Rackfield House provides a supported housing service to empower our temporary residents to develop with life skills, budget and rent management and help them to get back on track. We are looking for a full time permanent Supported Housing Worker to join the team. You will be making a positive impact to the lives of our temporary residents, to become the future tenants of partner associations and Brighter Places.

Please note that the role will require the person to be on-site as Rackfield House provides onsite services for our temporary residentsHybrid working is therefore not available.

What you will receive

  • A starting salary of £25,265 with the opportunity to obtain additional performance related pay increments
  • 37 hours per week
  • 30 days annual leave (pro rata) + 1 day volunteering leave
  • £700 flexi-benefit that can be used towards breaks away, treatments, counselling, fitness activities insurances, family activities and many more options
  • 6.16% pension contribution + life assurance
  • Company sick pay
  • Access to an interest free loan of up to £1000
  • Access to development opportunities to enhance your career through Brighter Places University
  • Paid professional membership
  • As well as a whole host of other benefits including; free immunisation, eye tests, discounted bus fares, independent financial advice, EAP,  and more!

What will you be doing?

  • Develop maintain and regularly review effective support plans to ensure residents can achieve their goals.
  • Work as part of a team to ensure positive outcomes for residents as they develop the skills to become tenancy ready.
  • Empowering residents to improve opportunities and support social inclusion
  • Work in partnership with other agencies in the homeless pathway to break the cycle of homelessness

Please note the role will require on-site working only as Rackfield House provides onsite services for our temporary residents only. 

Your strengths:

  • Educated to A level standard or equivalent. Any social-housing related qualification is desirable but not essential.
  • Experience of supporting vulnerable adults or others and understanding their needs. Experience of working in supported housing is desirable but not essential.
  • Excellent interpersonal skills particularly written, verbal, influencing and negotiating.
  • Ability to deal with challenging situations calmly and assertively.
  • Excellent IT skills.

For more information about the role, please read the full role profile.

How to Apply

To apply for this role, please complete our application form below or send us your CV to If you need any reasonable adjustments or have any specific needs to apply, please let us know and we would be happy to help.

The closing date for this vacancy is 5th of September 2023 at 9am. Interviews are likely to commence w/c 11th of September 2023 (subject to change).

Should you require further information about this position, please contact us on

Application form

Equal opportunities monitoring form

Job applicant privacy notice

Role Profile

We are committed to equality, diversity and inclusion and positively welcome applications from all sections of the community. If you need any reasonable adjustments or have any specific needs, we can support with in relation to your application please do let us know.