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Our vision and values

Brighter Places was created by the merger of United Communities and Solon in 2021 based on a shared vision and common values.

Our vision

Together with residents, we set out our vision for moving forward as a bigger, stronger organisation.

1. Great customer experience

  • To meet the needs of residents
  • To work together with residents, communities and colleagues to design our services

2. Great place to work

  • To recognise the passion, creativity and energy of our colleagues
  • To support and inspire colleagues to do their best
  • To invest in the development and wellbeing of colleagues
  • To create an environment of openness, empowerment and accountability where all colleagues can thrive

3. Great homes, places and partnerships

  • To provide safe and comfortable homes where residents feel proud to live
  • To work closely with communities to develop the homes they need
  • To work toward our promise to deliver 1,000 new homes by 2027
  • To ensure that all our homes are energy efficient and carbon neutral

Our values

  • Aspirational

    We are ambitious for residents, communities and homes.

  • Collaborative

    We work with residents, communities, and partners as one team.

  • Caring

    We build empathy with residents and seek the best for them.

  • Empowering

    We celebrate diversity and seek to build strong partnerships.

  • Trustworthy

    We are honest, transparent, and accountable in our work.